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Testimonials

" We would have to wait over three days for our previous consultant to get back to us and fix our problems.

Not only is?Medina Networks?more available and responsive, most everything works now and so our calls to?them are not nearly as frequent as with our old guy.

"

Bonnie Dorsky
Law Offices of Ira E Garr

?


Main Office Number

914-816-1127

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IT Support Services PDF  | Print |  E-mail
Take control of your business.  Stop wasting time jerry-rigging your IT environment. We will help manage you IT Network so you can focus on your core business and have you computer network just work like it is suppose to. Do you need to set up a small or large office? Have Blackberry issues? Have remote work location issues? Let Medina Networks handle all or part of your IT support services needs.
Medina Networks is a premier SMB Technology integration company in the New York Tri-state area . We are headquartered in New York with administrative offices in Patterson, NY and New York City, NY. We are small and medium business technology specialists. Medina Networks goal is to manage the complete IT needs of their clients in a manner that reduces cost and downtime to the client while increasing productivity. We accomplish this by using industry best practices to root out inefficient use of resources and introduce efficient IT asset utilization policies and technologies. We are experts at this and our current customers have enjoyed interruption free network service for the last five years.
We are both CompTia certified and ITIL certified. We have a multitude of vendor partner certifications. Our engineers are among the most highly trained in the industry. They must complete a rigorous and demanding training requirement before they even begin working with us. At the very minimum, all of our engineers are A+, Network+, Server+ and Security + certified. They then each have their individual variety of certifications and many of them are MSCE, MCSA, RedHat, ACSA, CCNP, CCIE certified. Yet, there is more training our engineers go through. All of our engineers complete a six week soft skills training program to make sure that not only are they the best technical support personnel you can find, but they can interact with the client in a pleasant, clear and professional manner. Our customers consistently rate us heads and shoulders above our competition.
Services:
  • Small Office/Home Office network set-up
  • Consulting Services
  • Cabling - Voice and Data Network
  • On-Site Service Visits
  • Service and Support Contracts
  • Virus removal/Security Protection
  • System Configuration
  • Installations, Moves, Adds, and Changes
  • Comprehensive Backup program installation
  • Infrastructure Design
  • Telephone System Installation
  • Voice Mail Programming
  • Project Management
  • Asset Management
  • Service Desk
  • IT lifecycle services
  • Software services
  • Hardware services
  • On-site, depot, and field response services
  • System migration services
  • VIP, white glove services
  • Staff augmentation
  • Preventive and predictive maintenance
  • Print management services