How to Evaluate IT Efficiency Investments in Healthcare Management

Health IT efficiency spending chart through the yearsThe Agency for Healthcare Research and Quality has made available a comprehensive workbook assisting suppliers in getting a grip on the real cost and benefits an IT investment provides.

The guidebook walks IT efficiency project managers through the procedure of establishing project goals, including what facets of the technology will need to be measured and how. It also volunteers suggested measures to evaluate, such as preventable adverse drug issues and medication mistakes, as well as others impacting work flow and financial management. The thought is to make predictions early, then examine those predictions afterwards, learning from what premises were right and which weren’t.

It likewise proposes illustrations of particular technologies, such as computerized supplier order entry and picture archiving and communication systems, with recommendations of how to assess each. 

In addition to project-specific advice about how to appraise the impact of IT projects, AHRQ also gives general research strategy tips, such as advocating that IT staff members perform both statistical and open-ended (qualitative) research. For instance, although statistical analyses can measure inoculation rates and approximate changes post implementation of a reminder system, they might not show how clinicians really feel about employing the automated inoculation reminders, the writers note.

To discover more of the AHRQ’s advice:
- read the report <here> (.pdf)

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